The Business Control Panel (BCP) serves as a powerful tool tailored for shop managers and owners empowering them to oversee and optimize various aspects of their business operations. Designed to provide insights and metrics crucial for informed decision-making, the BCP enables users to monitor key performance indicators (KPIs) such as appointments per service, average billed hours per repair order (RO), customer research time, and more. By leveraging these insights, managers and owners can identify areas for improvement, streamline processes, and enhance overall productivity and sales. In this article, we'll explore how to efficiently log into the BCP so you can utilize its features to drive business success.

What's in this article: 

1. How to log in to the BCP
2. Tips
3. Troubleshooting
   
   1. I am unable to login to the BCP
4. FAQ
5. Additional Resources

How to log in to the BCP

1. Go to bcp.autovitals.com: This step directs you to the BCP webpage where all metric-related tasks are managed. Accessing this specific URL ensures that you're on the correct platform tailored for managers and owners.
2. Login using your existing Gmail credentials: The BCP is seamlessly integrated with Gmail accounts. We add your Gmail account to our system, enabling you to access the BCP with your own Gmail credentials. Simply provide us with your name, email address, and job title, and we'll ensure you have the necessary access to the platform.

Tips

Accessing the BCP from the TVP or Shop System Settings offers added convenience and accessibility. Users can log in to the BCP from anywhere geographically, as long as they have access to the TVP or shop system settings. This flexibility allows managers and owners to monitor key performance indicators (KPIs) and track business metrics seamlessly, whether they're in the shop or on the go.

How to access the BCP from the TVP

1. Click on the "hamburger" menu on the left-hand side of the TVP.
2. Select the BCP (Shop Meeting) tab.
3. Click the "sign in with Google" button.

How to access the BCP from the Shop System Settings

1. Click on the Business Control Panel (BCP) button. 
2. Click the "sign in with Google" button.

Troubleshooting

• I am unable to login to the BCP

  1. Ensure you are logged in to the correct Gmail account associated with the BCP. If unsure, contact support to confirm the Gmail account linked to your shop's BCP or to add any other email addresses.

  2. Check for network connectivity issues. Ensure you have a stable internet connection and try accessing the BCP from a different network if possible.

  3. Verify browser compatibility, preferably using Google Chrome. The BCP is optimized for Google Chrome, and users may experience the best performance and functionality when accessing it from this browser. If you're experiencing issues, try accessing it from Google Chrome or ensure your current browser is up to date.

  4. Clear browser cache and cookies. Sometimes, outdated or corrupted browser data can cause login issues. Clearing your browser's cache and cookies may resolve this problem.

  5. Try logging in from a different device. If possible, attempt to access the BCP from another device to rule out any device-specific issues.

     By following these troubleshooting steps, you can resolve common login issues with the BCP on your own. If the problem persists, feel free to contact our support team for further assistance.

FAQ

1. Can I add more users to the BCP?

   • Our AutoVitals team currently manages new user inputs into the BCP. Please provide us with the user's name, email address, and job title, and we will add them to access the BCP.

Additional Resources