What's In This Article?
- Multi-Shop Export Tool Overview
- Using the Multi-Shop Export Tool
- Frequently Asked Questions
- Troubleshooting
Multi-Shop Export Tool Overview
We're excited to introduce the Multi-Shop Export Tool for the Report Center in the Business Control Panel (BCP)! This powerful new feature allows users to export data from multiple shop locations simultaneously, streamlining your reporting workflow and saving valuable time.
Available Reports
The Multi-Shop Export tool is now available for the following reports in the Report Center:
TeE-Times Report
Transaction Audit Report
Tech Effectiveness Report
Tech Efficiency Report
Shop Effectiveness Report
Inspection Metrics Report
Note: Multi-Shop Export is not available for Historical Inspection Results at this time.
Key Benefits
Time Savings: Pull data for up to 50 shop locations in a single export instead of running individual reports.
Background Processing: Reports run in the background and are delivered via email, so you can continue working.
Extended Date Ranges: Pull up to 366 days (one year) of data per export.
Using the Multi-Shop Export Tool
Accessing the Tool
Navigate to Report Center in BCP.
Select one of the supported reports (e.g., TeE-Times Report).
Select the Multi-Shop Export icon (two arrows) in the top right corner of the screen.
Selecting Shops
You have several methods to select the shops for your export:
Method 1: Dropdown Selection
Select the Shops dropdown field.
Select individual shops from the list.
Selected shops automatically move to the top for easy visibility.
Use Select all or Deselect all buttons for quick selection.
Method 2: Search Function
-
Use the search box within the dropdown to find shops by:
Shop ID (e.g., "7881")
Shop Name (e.g., "AVators Automotive CSA Training Shop")
Search results update dynamically as you type.
Method 3: Paste Shop IDs
Select the "Paste ShopIds" button on the right side of the Shops field.
Enter a list of Shop IDs (e.g., "7881, 10194").
Select Apply to select those shops.
Note: You can only select shops that your account has been granted access to.
Setting the Date Range
Select the date range field.
-
Select your desired start and end dates.
Maximum range: 366 days (one year).
Configuring Report Parameters
Each report has specific parameters you can adjust. Technician, Service Advisor, Inspection Type, and RO fields display all data by default and cannot be filtered in multi-shop exports.
Email Delivery Settings
-
Destination Email: Your account email is pre-populated.
You can change this to send the report to a different email address as needed.
-
Include Summary Statistics (optional):
Check this box to receive summary statistics in the email body.
Leave unchecked to receive only the data file attachment.
Export Constraints
Review the expandable "Export Constraints" section to see the constraints per export:
Maximum shops per export: 50
Maximum date range: 366 days
Maximum rows per export: 200,000
Maximum attachment size: 25 MB
Truncation: Exports exceeding row/size limits will be truncated
Processing time: Up to 1 hour for large exports (typically much faster)
Concurrent exports: One export at a time per user
Executing the Export
Review all selections.
Select the Export button at the bottom of the window.
You can close the window and continue working in BCP while the report populates.
The completed report will be emailed to your specified address.
Understanding Your Export Results
When your export is complete, you'll receive an email containing:
Email Body: Summary statistics (if selected) showing aggregate metrics.
Attachment: CSV file with report data from all selected shops.
Frequently Asked Questions
Which shops can I include in my multi-shop export?
You can only export data for shops that your BCP account has been granted access to. This is determined by your account permissions, not the multi-shop export feature itself.
How long does it take to receive my export?
Most exports complete within a few minutes. However, large exports (many shops, extended date ranges, or high data volume) can take up to 1 hour. You'll receive an email as soon as the export is ready.
What format is the exported file?
Exports are delivered as Excel-compatible files that can be opened in Microsoft Excel, Google Sheets, or other spreadsheet applications.
Why can't I select specific technicians or service advisors in multi-shop export?
Multi-shop exports automatically include all technicians, service advisors, inspection types, and ROs by default to ensure comprehensive data across multiple locations. Individual filtering for these parameters is available when viewing single-shop reports.
Troubleshooting
Export Not Received:
Check spam/junk folders: The email may have been filtered by your email provider.
Wait for processing: Large exports can take up to 1 hour; be patient.
Contact support: If the issue persists after 2 hours, contact AutoVitals Support.