This guide shows you how to check if the AutoVitals program is running on your computer, how to close it, and how to reopen it. Following these steps keeps your shop data syncing correctly with AutoVitals.
⚠️ It is important to restart AutoVitals.exe at least once a week. Doing so ensures customer databases are up to date and helps minimize the chance of hiccups in data processing.
📝 If the AutoVitals window shows it is adding or updating customers or vehicles, the app is actively syncing data. Wait until it finishes before closing it.
Step 1 – Check if AutoVitals is Running
Look at your desktop for the AutoVitals fox icon (labelled autovitals.exe – Shortcut).
If you see a blue underline beneath the icon → the program is running
If there is no underline → the program is not running and needs to be opened
✅ Blue line = Running | No line = Not running
Step 2 – Confirm the AutoVitals Program is Open
If the program is running, hover over the AutoVitals fox icon on your desktop.
A small loading window labelled AUTOVITALS.EXE will appear at the bottom of your screen
This occurs when hovering over the program
Give it a moment to fully load and reach the “Sending” stage
💡 The loading box appearing gray shows the program is starting — this is normal.
Step 3 – Confirm Data is Sending
Once loaded, the AUTOVITALS.EXE window will move to the bottom-right corner of your screen.
Check that the Status field shows:
"Sending data in: 5, 4, 3, 2, 1"
This confirms the software is active and syncing your shop data correctly.
📡 If you see this message, everything is working correctly.
Step 4 – Close the Program
To close AutoVitals, click the red X button in the top-right corner of the AUTOVITALS.EXE window.
The window will disappear from your screen
The program is now closed
⚠️ Only close the program if you are performing a refresh, or if the program appears frozen.
Step 5 – Reopen AutoVitals
To restart the program, use either of the following:
Option A: Double-click the AutoVitals shortcut icon on your desktop
Option B: Click the AutoVitals icon pinned to the taskbar at the bottom of your screen
The program will begin loading again (see Step 2).
✔ Final Check – Confirm the Refresh is Complete
After reopening, verify both of the following:
The AutoVitals fox icon on the desktop has a blue underline
The AUTOVITALS.EXE window shows "Sending data in: 5, 4, 3, 2, 1"
If both are visible, the software refresh is complete and your shop data is syncing normally.
🔁 Repeat Steps 1–3 any time you want to confirm the software is running correctly. Steps 4 and 5 can be repeated anytime to refresh the app.