|Before start working on a job, open the RO on
the tablet. If working on an RO, keep the RO
open on the tablet. It is OK if the tablet goes to
sleep, the worked time on the vehicle will still be
|Automatic time tracking will stop. Actual hours
worked on RO will be inaccurate in reports. On
TVP, it will appear as if tech is not busy and
working on a vehicle. Reports about tech
efficiency will be inaccurate.
|Use the Start/Stop Timer on the worksheet for
TeETimes to calculate the time on the
Workorder, only use to monitor the time on a
particular labor line.
|This is only needed for time & material
calculation, or if shop wants to know which tech
is fastest at a particular type of job. Using the
Start/Stop timer on the worksheet is extra work
for most shops.
|If you are NOT working on an RO (sweeping the
shop, smoke break, etc), choose a TeETime
option from the Dropdown menu on the tablet.
These options are customizable and help
manage the work better.
|SA will have no visibility as to what the tech is
working on, and will not know which tech is best
to assign work to. Shop owners will not be able
to optimize the workflow, because they will not
be tracking the time the techs are idling.
|Mark jobs as completed as you complete them
and be surprised how fast the next vehicle will
be assigned to you.
|Each day’s billed hours completed will be
inaccurate if the RO is open more than 1 day.
SA will not see tech is done with jobs in real
time, so tech will get less work assigned.
|Mark jobs partially completed which take longer
than one hour
|SA will not see tech’s progress on work and not
know which tech is available to assign work to.
Billed hours may also be inaccurate on reports.
|Make sure to select lunch each day (this will
clock you out for that time period)
|Clocked hours will be inaccurate in reports.|
|Clock out at the end of the day||If techs do not clock out, they will be auto
clocked out at midnight. This will make the
report look like they worked 14+ hours a day
and forces a person in the shop (owner,
manager) to retroactively correct those
|Add a new job to the end of the work order||Change the order of the jobs on the work order||For some POS systems (e.g., Winworks) it will
confuse SmartFlow and parts and jobs get
|Designate a TeETime like “Working with
Technician” that is still set as a paid TeETime
|Split a job between different technicians in your
POS system, AutoVitals only supports one per
|Only one technician will receive the billed hours
in TeETimes, where the other technician’s
hours may not reflect his/her true productive
|Remove jobs and/or combine jobs on the work
order in your POS after the technician has
already completed the jobs
|This will cause inconsistencies between your
POS and the TeETimes reports, because the
TeETimes reports will reflect actual jobs as
they were completed. You will have to go
through extra effort to resolve these
|Move a job to Waiting for Pick up before all
jobs are completed
|All jobs will be auto completed and tech will get
credit for the billed hours on that RO this day,
instead of when he actually did the work.
|Encourage the technician to complete jobs.||Don’t force technicians to use the job timer.||Idle time created with low benefit. Jobs are auto closed in pickup, which does not represent correct technician efficiency in reports.|
|Make sure vehicles are moved through the
workflow, so the TeETime report is always
|The numbers for Technician productivity and
efficiency will be incorrect. If the workflow is not
used, and the technician does not mark jobs as
complete certain billed hours may not be
recognized in reports until the vehicle is