Overview:

Web.X appointments are managed in the TVP dashboard. It includes the ability to confirm, reschedule, or ignore incoming appointments.

How do I access the dashboard?

You can access the dashboard by:

1. Navigate to shop.autovitals.com
2. Enter your email address and welcome code - If you don’t have a welcome code, contact your Client Marketing Advisor, or webupdates@autovitalsinc.com
3. Click the ‘Open Legacy Settings’ in the lower left-hand corner
4. Click ‘Dashboard’ in upper left-hand corner

How do appointments get into the dashboard?

Appointments appear in the dashboard after a user schedules an appointment on the website, or on Google Business Profile

What do I do once I am in the dashboard?

Once inside the dashboard you can:

1. View total number of incoming appointment requests
2. Confirm, reschedule, and ignore appointment requests
3. View drivers issues related to appointment requests

This screen recording will show in more detail how this is managed: