Bonuses and Promotions are both ways to entice your customers to return for future service, however, there are a few differences.
Bonuses are Rewards for your customers to use on a future purchase. They can be for a free service or discount and are customizable.
Bonuses are awarded to your customers based on an action or event. Here are the different ways a customer can earn a bonus:
- Signing up for your Rewards Program
- Receiving a Service Reminder email
- Birthday email
- Referring a friend
Promotions are typically limited-time offerings or specials you'd like to offer to all of your Rewards customers. Here are some examples of common promotions:
- Get up to $70 off select tires through August 31st
- Free A/C Check
- Free Standard Oil Change with Purchase of 4 tires
- Earn double points on purchases in September!
Promotions, unlike bonuses, are added to every Rewards Customer account when activated - no action is required on their end. Promotions have a start date and an end date and will only be displayed to your customers during this time frame.
If you have any additional questions, reach out to our Support Team by clicking Submit a Request in the top right-hand corner of this page.